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Volume 6
Issue - May 2008

 

May 30 2008

Index

 

ˇ                   Destination Profile - Buenos Aires

ˇ                   Checked Baggage

ˇ                   Responses to our New Year's Questions

ˇ                   Rocky's Rant

ˇ                   Vacations with a Purpose

ˇ                   Other News

 

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Dear Traveller

 

Iguazu FallsIf you are looking for a totally different vacation and have considered experiencing South America, why not start off with a visit to Buenos Aires. This is the most European of all Latin American cities with wide boulevards, impressive architecture, a rich culture and an abundance of nightlife. Many visitors find the city reminiscent of Paris with its many art galleries, theatres and museums, and a good selection of fine restaurants. Then of course, there is the Tango, celebrated throughout the city at bars and dance halls everywhere.

Any visit to Buenos Aires should include enough variety to truly experience the unique culture, and there is enough to see that a personal guide is almost a must! A typical day could start at the Plaza de Mayo, where Eva Peron addressed the "shirtless" from the balcony of the Casa Rosada; take in the current exhibition at the light and airy Museo de Arte Latinoamericano de Buenos Aires; include a leisurely afternoon stroll through the beautiful marble walled necropolis at the Recoleta Cemetery; and finish off enjoying the incredible acoustics at the Teatro Colón, Buenos Aires' magnificent and newly refurbished opera house. As a finale, you can enjoy dinner at the superb Art Nouveau restaurant at Esquina Carlos Gardel, followed by a spectacular tango show - great entertainment for the whole family.

Buenos Aires and the area around offer many other exciting options for the visitor to enjoy. For the sports enthusiast, a ticket to a Boca Junior Soccer game guarantees an amazing experience. Listed as one of the Top 10 "must-see" sporting events in the world, the fanatical support from the crowd truly showcases the Latin Americans' love for the game of soccer.

Those interested in sightseeing will enjoy a visit to Iguazu Falls a short 2 hour plane ride away. Set in one of the most beautiful natural parks anywhere, taller than Niagara Falls and four times as wide, the falls include 275 dramatic cascades over a two mile horseshoe of the Iguazu River. Visitors explore the area on walkways built on stilts that even allow access to the Garganta del Diablo (Devils Throat), the deepest and most dramatic waterfall.

Many people consider the best times to visit are Spring (October/November) when the majority of the city's many festivals take place, and Fall (March/April/ May). Daytime temperatures average 24°C. If you are into the Tango, take along your best Fedora and high heel shoes for the annual International Tango Festival in late February.

Whatever your taste, there's lots to see and do in Buenos Aires. If you are interested in finding out more about this exciting destination, contact your TTI Leisure Travel Specialist.



Checked Baggage

 

You read it here first, probably. In the past few newsletters, we have drawn attention to new baggage regulations being introduced by airlines and now Air Canada have followed the growing industry trend.

On all flights within Canada, and between Canada and the U.S. including Hawaii, passengers who purchase Tango and Tango Plus tickets are now only allowed one checked bag at no charge. A second bag will incur a $25 service fee. However, Tango and Tango Plus flyers will still be able to obtain a discount on their fares when travelling without checked luggage. It sounds like we all need to travel with less!

Initially, the baggage allowance for travel to and from countries other than Canada and the United States will remain unchanged, including North American flights taken as part of an international travel itinerary. The new rules went into effect May 15, 2008 for travel on or after July 15, 2008.

The good news is that, at least for the moment, Latitude and Executive Class passengers along with Elite, Super Elite and Prestige members will be exempted from these new rules.

All this may make a growing trend towards shipping bags ahead of time more attractive. Although currently an expensive proposition even within the United States, services like Luggage Free and Luggage Forward are experiencing exponential growth as more and more passengers elect to send their bags to their destination ahead of time. Fans of the new service rave about the convenience of being able to travel without luggage and finding it waiting for them at their destination

Rates vary depending on the weight, distance and speed of the delivery. For example, sending a large bag (65 pounds) from New York to San Francisco, California, with a pickup date in five days would cost around $150 through Luggage Forward. Two bags sent from Toronto to Los Angeles would cost around $400.

If you are interested, you can obtain on-line quotes from Luggage Free at www.luggagefree.com/ and Luggage Forward at www.luggageforward.com/



Responses to our New Year's Questions

 

Regular readers will remember Rocky's Rant in our January Newsletter, where we posed what we felt were some interesting suggestions to airlines and the GTAA regarding the quality of purchased airline food; the absence of seating in GTAA baggage claim areas; the treatment of disabled passengers who needed wheelchair assistance; fast tracking business and first class passengers through Canadian Customs and Immigration, and the absense of "In Transit" arrangements when flying through the USA to other international destinations.

Unfortunately, those people we contacted at Air Canada, British Airways, Canadian Immigration, U.S. Homeland Security and the Greater Toronto Airport Authority, while very polite and helpful, were unable or unwilling to give any meaningful answers to the questions we raised. We are continuing to try to get some answers and will advise you of any meaningful outcome.



Rocky's Rant

 

Seat Sales - Lies my airline told me

Remember the good old days when you saw advertisements in the newspaper for air fares and the dollar figure actually meant something? That's not the case today, of course. Fuel surcharges, a plethora of taxes, and niggling little add-ons, such as the second bag surcharge mentioned elsewhere in this newsletter, are becoming an increasingly significant portion of the total cost.

Take this example: Air Canada is currently advertising a seat sale fare of $498.00 from Toronto to London. The actual cost of travel? $872! That's an uplift of 75%.

Most significantly, the fuel surcharge is an additional $224, which is 45% of the cost of the seat sale fare. The question this brings to mind is: how much of this "fuel surcharge" should be included in the quoted air fare itself? Does Air Canada or any other airline realistically expect oil to come back down to $50 a barrel?

While we are on the topic, how come hotels have recently climbed on the extra charge bandwagon? I find it annoying enough to see items like the Ontario's Destination Management Fee (DMF tax) levied on all hotel bills, but now some hotels are unbundling service charges at a dizzying rate. One recent example was a $15.00 per head charge to cover housekeeping and porterage. Isn't that something the room rate is meant to cover? Is it just me, or does the idea of paying $15.00 extra for a one-night stay stick in your craw too, particularly when you arrive with one carry-on bag and never use housekeeping services?

Why not write and tell us what you think. In the current environment of continued high oil prices, should airlines quote air fares including fuel surcharges or should they continue to unbundle them? And should hotels be forced to quote accurate per-night room rates without all sorts of hidden extras?



Vacations with a Purpose

 

Italian palaceDoes of the planning of this year's vacation fill you with apprehension? Or perhaps, as you leaf through travel brochures and tour vacation sites on the internet, you are overcome by a feeling of "been there, done that, worn out the tee shirt." If so, maybe you need to look for a different style of vacation this year.

First, take comfort from the fact that you are not alone; for a growing number of travellers, the "flop and drop" style of holiday has become passé. The good news is that the travel industry has recognized this and is responding with a range of opportunities for a more exciting and involving vacation experience

While the ultimate is, of course, a trip into space with Virgin Galactic, (featured in previous TTI newsletters), there are many other less expensive options to suit a variety of tastes. For example, organizations such as the Aspara Arts Foundation in Cambodia offer vacationers with a strong philanthropic vision an opportunity to work with local children

Those more interested in exploration can find real challenges in expeditions across the Antarctic land- mass or into the jungles of Madagascar. And if you are more fascinated by history, you can combine the luxury of staying in a 15th Century Italian Palace with in- depth tours of local monuments currently under restoration.

The key ingredient to all these experiences is a high level of service combined with a real sense of purpose. The result: a feeling of achievement at the end of the trip which, for many people, adds up to a more memorable and satisfying vacation. If you are interested in finding out more, contact your TTI Leisure Travel Specialist.



Other News

 

Air Canada Executive Class Lie Flat Seats Best in Class - According to the London Times, Air Canada has the best and most comfortable lie-flat seats in the air, ahead of such notables as British Airways and Singapore Airlines. In a recent survey, the newspaper awarded Air Canada's seats the Best in Class award based on size (75" by 31" when reclined), comfort, and privacy due to well designed screens and the herringbone layout. The new lie-flats are available on Air Canada 777 aircraft as well as some 767-300's, (see below).

Air Canada refurbishing plan gets the thumbs up from passengers. Frequent flyers on the recently refurbished Air Canada aircraft are giving the thumbs up to the newly designed seats in both Economy and Executive class, as well as the personal audio-visual entertainment system which offers free access to 36 movies and hundreds of CDs, a 120-volt power plug, and USB port. As of June 1, all 142 regular bodied aircraft will be either new or refurbished, along with 45 of the 60 wide bodied aircraft in the carrier's fleet. Now the bad news: although the Ottawa-London, Toronto-Zurich and Toronto-Frankfurt routes will have exclusive use of these new aircraft, Toronto-London, one of the airline's most popular and most travelled routes will continue to use the old-style aircraft.

Aeroplan On-Line Site down for 4 days. It's unfortunate for those frequent flyers who wanted to redeem their Aeroplan points in late April: Aeroplan's on-line site was unavailable for four days over the weekend due to computer problems. Now that the site is up and running again, Aeroplan may want to look at the myriad of glitches that can make on-line redemption such a frustrating process.

Many travellers assume that booking on-line will automatically save them money. This myth has finally been laid to rest as a result of a ruling by IATA, with an agreement that member airlines will not offer lower air fares to on-line customers. Further, all major North America carriers have signed low-fare agreements with the industry distribution systems (Apollo, Sabre, Amadeus and Worldspan) agreeing that the fares posted on these systems are their lowest fares.

Independent research has since proven that the savings are indeed a myth. Topaz International's research, released just a few months ago, showed that bookings made by a corporate travel agent averaged $56 less than the same itinerary booked on a public internet site. Add in the cost of the time taken to research and make a booking on-line, and it is easy to see why many corporations are switching back to full service agencies


Sincerely,


Rocky Racco

President TTI


Email:newsletter@tticanada.com newsletter@tticanada.com

Phone: 416-369-1750

Fax: 416-369-1760

 

 


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