With over 30 years of experience in the travel industry, Madeleine has arranged every kind of travel experience imaginable with considerable care and panache. Madeleine goes to great lengths to ensure her loyal clients feel completely taken care of —her dedication to them has shone through historic moments like the Icelandic volcano eruption that triggered continent-wide travel bans, countless other airline disruptions, even complications through the pirate-infested Gulf of Aden.
Madeleine has travelled extensively throughout Europe, Asia, The Americas, Africa, Australia and the South Pacific. When asked what she loves most about travel Madeleine says, “I think travel is best when you have the chance to meet local people to gain insight into their culture and different perspectives on life.”
As for trip planning, Madeleine does not have a favourite destination. However, she most enjoys the “off the beaten path” type trips that guarantee a truly authentic experience.
Madeleine says we all experience life differently and so, what people expect from travel is also unique to the individual. Building a strong relationship with clients and their families is the key to understanding their expectations and to deliver a successful travel experience that creates life long memories for all.
She is an art-lover, a film buff and is happiest together with friends and family.
She lives in Toronto with her husband, a gourmet weekend cook.